Release Notes: May 15

Loyalty

Rewards Hub: Configuration Change Tracking for Wallets and Programs

Configuration changes to Wallets and Programs are now tracked in a detailed change log. When a configuration is created, updated, or archived, the system automatically records the user who made the change, the date and time, and a field-level diff showing old and new values. Up to 200 recent entries can be viewed in the Rewards Hub, providing full visibility into changes to support compliance and troubleshooting workflows.

Apple Passbook NFC Enrollment Refactor

The Apple Passbook NFC enrollment workflow now waits until a guest has successfully installed their pass before creating a loyalty account. Serial numbers are generated up front and stored with a null account ID, along with configurable default card template and tier codes. Once installation is complete, the system creates and registers the loyalty account and links it to the serial number. This prevents "ghost" accounts from being created for guests who start but never finish the enrollment process, keeping your loyalty database cleaner and your enrollment metrics more accurate.

Messaging

Lift Analysis for Single Messages

You can now pull lift analysis data for individual messages in Evo Messaging through a new dedicated endpoint. By passing a specific message ID, you receive detailed lift metrics, key performance indicators, and comparative benchmarks, making it easier to evaluate the true incremental impact of a single send rather than only looking at campaign-level results.

Resume Paused Single Messages in the Messaging Evo App

You can now resume a paused single message directly from the Messaging Evo App. When a single message is paused, a banner with a "Resume" option appears, allowing you to continue the send without re-creating or duplicating the message. This saves time and prevents the risk of accidentally sending the same message twice when picking back up.

Updated Unsubscribe Options for Gmail Users

Gmail users now see a streamlined unsubscribe interface. The "Please confirm your request by clicking below." prompt has been removed, and a new "Stay Unsubscribed" radio button appears as the final option. Selecting it keeps the recipient's status as unsubscribed without requiring an additional confirmation step, creating a cleaner, more respectful unsubscribe experience for your guests.

POS Integrations

Configurable Menus API Field Mapping for Toast

The Toast integration now lets you choose which MenusAPI field is used for reward mapping on a per-merchant basis. When setting up reward mappings in Category Manager, you can select PLU, SKU, or multiLocationID as the source value for each merchant or mapping group. This is especially helpful if you operating across multiple POS systems, since you only need to provide one mapping value rather than maintaining separate values per system.

Messaging

Blocked Re-publication of Paused Campaigns Already Executed Today

You are now prevented from re-publishing a paused campaign with wallet adjustments if it has already executed earlier the same day, even after updating the execution date to a later time on that same day. Previously, the campaign would appear to re-publish, but no further wallet adjustments would actually take place due to silent execution blocking. This change closes that gap and ensures the system's behavior matches what you see on screen.

Mobile

Restored Original Character Limit on Refer A Friend Page (NextGen App)

A erroneous character limit for the Refer A Friend description has been removed. Descriptions that were previously truncated after a recent update now display in full, maintaining the same maximum length as before the character limit change.

Image Carousel Visibility Restored for New Users (NextGen App)

The Image Carousel now displays correctly for all users, regardless of signup date. Previously, some newer accounts were unable to see the carousel on the login screen due to an unintended filter. This filter has been removed, ensuring consistent carousel visibility for all guests.

Correct Proportions for Interstitial Images on iPhone (NextGen App)

Interstitial images now maintain their original aspect ratio when displayed on iPhones. Images uploaded to campaign message templates display without vertical stretching or distortion, resolving prior issues with improper scaling.

Consistent Payment Error with Rewards in NativeOlo Checkout (Branded App)

When applying rewards during checkout in NativeOlo, some users encountered an error stating, "The sum of your selected payment methods must equal the order total." This error appeared even when the correct payment methods and reward combinations were selected, requiring users to remove rewards to complete the order.