Release Notes: June 12

Gift

Auto-Suspend Inactive Cards on Balance Check

Gift card programs can now be configured to automatically suspend a card if a balance check is performed on the Guest Website before the card has been activated. This adds a layer of fraud protection for merchants selling gift cards in bulk. If interested, please reach out to your Customer Success rep to enable the feature.

Mobile

Mobile Analytics (NextGen App)

The NextGen App can now capture real-time user engagement metrics, providing visibility into five key mobile interactions: screen navigation, dashboard carousel interactions, first open, app updates, and app uninstalls. This foundation enables future client-facing dashboards and business intelligence reporting.

POS

Aloha SMS Enrollment Messages Now Merchant-Configurable

Merchants on Aloha POS can now customize the confirmation message guests see after successfully enrolling in SMS, giving brands more control over guest-facing messaging at the point of enrollment. A user program upgrade may be required across all stores to activate this change.

Connectivity Status Nav Link Visibility Now Reflects User Access

Users who do not have access to the Connectivity Status page will no longer see the link appear in the left navigation. Previously, the link was visible to some users who received an error upon clicking it. The nav now accurately reflects what each user can access.