Release Date: November 2022

Release Notes: November 21

Release highlights in this article

New Features

  • A self-service store upload tool facilitates adding stores to the system in bulk, as well as updating store names, addresses, and hours.
  • The landing page for surveys has been redesigned from the ground up, allowing you to hide individual surveys and keep your list organized.
  • In the event that a large portion of a menu needs to be temporarily disabled, items can now be shown or hidden based on category or custom tag.
  • The store information associated with a specific Order & Delivery store code can now be exported from the system for all stores at once. This is helpful when a bulk reference is needed, particularly in external systems like when setting up DoorDash sites for Handoff SM.
  • Enterprise menu management has been made compatible with the PDI Enterprise Pricebook menu synchronization. This allows menu data to be set either by syncing from the PDI store database or by specifying a source of truth for different parts of the menu through the enterprise menu management tool.
  • Apple Pay and Google Pay can now be used as forms of payment in the mobile app for Order & Delivery.
  • A self-service tool has been developed to refund web card orders and resolve credit card disputes. Managing the statuses and submitting supporting evidence can be done within the system.

Updates & Fixes

  • A bug that was periodically causing subscription renewals to fail has been rectified.
  • To prevent a poor user experience, the “View Cart” button on the e-gift web page is hidden until a gift card has been added to the cart.
  • The wallet-adjustment limit in Campaign Builder has been increased to a maximum of $1,000,000, so resetting and expiring annual points is now easier. This also enables additional flexibility for the few guests who earn high points.
  • The agency edition of Order Experience Builder offers the ability to search for components in the navigation tree. This simplifies finding a specific component that you’d like to edit to customize your site.
  • The preview link is now available in the Order Experience Builder editor without having to save the configuration first, letting you see what your menu would look like with no customizations.
  • Experience 3 in Order Experience Builder now enables turning off “card display” (showing the modifier image) of options, which is useful if you haven’t yet uploaded modifier images for many items on your menu.
  • When editing fonts in Order Experience Builder, you can now preview them without saving and refreshing.
  • Item markup for HandoffSM providers is now conveyed via the item price in the order-receiving tablet and Windows-connected POS printer application.
  • Previously ordered combos are now consistently added during reordering.
  • Orders from third-party marketplaces are now accepted in a timely manner, reducing the likelihood of failure later in the process. Real-time checks to ensure the POS is online and the order is valid are performed prior, and acceptance can’t be done manually by in-store staff.
  • The button to disable HandoffSM no longer shows for clients who previously had Order with Google but have since turned it off.
  • When navigating from one admin page to another within Order & Delivery, the user is taken to the top of the page to avoid having to scroll there.
  • The Preview function in Email Builder has a new Dark Mode Preview option that shows how an email will look if opened on a device with Dark Mode enabled.
  • Menu synchronization from the Xenial POS now includes the estimated calories of menu items.
  • Merchants are able to charge tax on orders paid for with open dollar rewards.
  • Line-item voids done from the order-receiving application now flow back to the DoorDash marketplace to trigger a refund for the guest.
  • The menu editor for locations using menu synchronization allows items to be designated as available for flat-rate taxes.
  • Special instructions are no longer displayed in the designated box but rather as a label for the input on Design 5 to better accommodate longer descriptions in the field.
  • The Design 1 default styling has been adjusted so the icon for card provider (e.g., Visa) doesn’t obscure the card number on the checkout form.
  • Guests are now able to access Google Maps without seeing an error message stating that “Google Maps Platform rejected your request.”