Analytics Dashboard Upgrade to Omni
Your analytics dashboards have been upgraded from Looker to Omni, giving you a more powerful and up-to-date view of your business performance. Omni covers all the same reporting areas you are used to, including sales, feedback, discounts, guest insights, menu performance, and order sources. Log in to your admin panel and navigate to your reports as normal to see the updated experience.
Delivery Address Banning
You can now ban specific delivery addresses from placing orders, giving you greater control over fraudulent or problem orders. Address bans can be applied at the individual restaurant level or across your entire group, and work alongside your existing ban workflows including single-order bans, ban-all actions, the bans report page, and ban logs.
Delivery Prep Time Calculation for Third-Party Delivery
Prep times sent to Toast POS for DoorDash, Uber Eats, and Skip orders now correctly reflect kitchen preparation time only, and no longer include delivery transit time.
Item Lead Times on Closed Days
Items with extended lead times now correctly skip over days when the restaurant is closed, preventing customers from being offered pickup times that are not actually available.
Refund Permission Enforcement
Users without refund permissions can no longer process refunds by bypassing the usual controls. Permissions are now enforced consistently across all refund endpoints.
Security Key Exposure on Reward Page
A security key that was inadvertently included in a public-facing reward registration page has been removed. All requests are now handled securely on the server side.
Revel POS Modifier Price Inflation
Modifier prices for Revel POS orders with a quantity greater than one are now calculated correctly and remain stable across POS syncs, preventing prices from inflating with each round-trip.
Cross-Sell Mapping Displaying Empty Selections
The cross-sell manual mapping screen now correctly displays valid mapped items even when previously mapped menu items have been deleted.
Store Switching Redirecting to Dashboard
Switching between stores in the admin panel now keeps you on the same page you were viewing, rather than always redirecting to the dashboard.
DoorDash Menu Push Errors During Onboarding
DoorDash errors that occur during normal store onboarding are now correctly recognised as expected and no longer trigger false failure alerts.
Windows-Style Timezone Names Causing Errors
POS integrations that send Windows-style timezone names are now correctly handled, preventing timezone errors from silently dropping timezone updates.
Access Evo Session Expiry Handling
An expired Access Evo session is now handled gracefully, prompting re-authentication rather than returning an error.