Release Notes: March 3

Send Driver Pickup Time to POS for ezCater Orders

The POS now receives the catererHandoffFoodTime value from ezCater orders, representing the driver pickup time, instead of the guest delivery time. For all relevant ezCater orders, Paytronix pulls the pickup time directly from the API and sends this as the order due time to the POS. The guest delivery timestamp is no longer used in the due time field sent to Focus.

Call Center Legacy Menu Deprecation Notice and Feedback

A new deprecation prompt appears for agents accessing the legacy v2 call center menu, outlining the transition to the OXB-based call center and the February 2026 deprecation timeline. The modal presents a link to the new call center and includes a feedback form where users can specify which legacy features they require. Feedback is securely stored for review and is tracked by restaurant ID, app ID, user ID, and timestamp. The prompt displays once per session per app and does not reappear until a new session begins.

Manual Mapping for Checkout and Post-sale Cross-sells

Manual Mapping Configuration is now available as a selectable option for both Checkout Cross-sells and Post-sale Cross-sells in the admin panel. When you choose this configuration, the system will use the last item added to the cart as the trigger for displaying mapped cross-sell offers. This ensures that you can set up and maintain manual cross-sell rules for these stages without ambiguity, even when no explicit triggering item is selected.

Square POS: Modifier Code Support

You can now sync modifier codes from Square POS, including codes indicating "No" on default modifiers. When items with default modifiers are updated in Square, assigned modifier codes are reflected accurately in your account, reducing the need for custom modifier groups previously required to manage exclusions.

Order Monitoring Notifications for Square POS

Order Monitoring now sends notifications when orders using Square POS experience integration errors and fail to reach the POS. You receive alerts in these scenarios so that you can identify and resolve issues with Square POS orders efficiently.

Improved Error Handling for Rewards Reorders with OXB-Embedded

Submitting a reorder with rewards now prompts you to refresh authentication if your access token is invalid.

Order Due Time Adjustment on DST Change

Orders now set due times accurately when Daylight Saving Time adjustments occur.

Sync Prices from POS Bug Fix

Sync Prices from the POS now correctly updates mod prices for clients using Focus POS.

Improved Order Handling on Tablet

High volumes of incoming orders no longer interrupt receipt printing or interfere with order scrolling.