Release Notes: September 23

Support for SpeedLine Out of Stock IDs and Store Hours in Store Info Requests

You can now receive and process out of stock product IDs and store hours from SpeedLine as part of the store info request integration. The system parses and stores out of stock IDs supplied in SpeedLine’s response and imports store hours for each day of the week, provided synchronization is enabled at the store level. This configuration defaults to off for all existing stores.

Improved Handling of ezCater Delivery Fees and Tax Remittance

When processing ezCater delivery orders, the delivery fee now uses the configured "3PD Tips and Fees" settings in the POS Settings page. The fee is mapped accordingly, avoiding the previous behavior where it appeared as a price adjustment on the POS. Additionally, ezCater orders are included in the existing marketplace remitted sales tax logic, matching the behavior used for platforms such as DoorDash, Grubhub, and Uber Eats.

Automatic Migration to Cross-Sell V2

Customers currently using Cross-Sell V1 are now automatically enrolled in Cross-Sell V2 with no manual steps required. All existing configurations and linked data are preserved during the migration process, ensuring a seamless transition to the updated experience.

POS Kitchen Tracking for Third-Party Integrations

Kitchen tracking settings now appear for third-party POS integrations that support order-ready events. On the integration configuration screen, it can specify which events they will send. When the order-ready event is selected and the location has kitchen tracking enabled, you will see settings to send an "Order-Ready SMS" and customize the SMS message. These settings were previously shown only for Toast POS.

Featured Items Section on Menu Page

Merchants can now highlight selected items as "Featured" through configuration. On the OXB menu page, these featured items appear in a dedicated carousel or list section above the main menu. When a user adds an item from this featured section, the action is tracked for analytics.

Cross-Sell Success Reporting

You can now view cross-sell success metrics, including breakdowns by Opportunity and Strategy with average check-size calculations. This reporting provides a detailed view of cross-sell performance grouped by these dimensions.

Track user logins through Access Button telemetry

A new telemetry event is now sent each time you log in by clicking the Access Button. This tracks successful authentication events tied to this login method for audit and analysis purposes.

Fixed Merchant-Level Search

You can now search for widgets at the merchant level without errors or incomplete results.

Send courier_pickup_at for Square Delivery Orders

The courier_pickup_at field now includes the restaurant due time in all Square delivery orders.

Google Ordering: Redirect Link Fixed

The redirect from Google Ordering now points to the correct Paytronix store URL.

Saving Show Preview and Preview Message

Changes to the “Show Preview” checkbox and preview message now save as expected when applied.