Release Notes: May 6

Filter Restaurants by Enterprise Settings Manager Store Group

The latest update introduces the ability to filter restaurants by ESM store group directly within the New Merchant Store List. This feature empowers you to refine your search results, focusing only on restaurants associated with specific store groups as defined by your enterprise service management. By applying the filter, you streamline your navigation through potentially vast lists of eateries, concentrating solely on relevant options that match your chosen ESM criteria. To use this feature, simply select your desired ESM store group from the available options in the filtering pane.

Frontend of store list notifications

Receive timely updates about your store list with the newly added notifications feature. This enhancement provides real-time alerts on any changes or updates related to your listed stores directly on the frontend interface. You will find these notifications neatly displayed at the top of your dashboard, ensuring you stay informed without needing to toggle between different views or settings. Simply click on any alert to be taken directly to the affected store list for more details.

Catering Fields in Order Export

Order Export now includes new catering fields to enhance data visibility and decision-making. You can find the 'Event Guest Count' and 'Event Occasion' fields incorporated into the export. These additions align with the feedback, aiming to provide a more detailed insight into each order's specific catering details.

Post-sale Cross-sell

The Post-sale Cross-sell feature allows you to suggest additional products or services to customers immediately after they complete an order. This functionality provides an opportunity to enhance the customer's purchase experience by highlighting complementary items, thereby potentially increasing the total value of the sale. Implemented within the checkout flow, this feature seamlessly integrates into the purchase process, offering recommendations without disrupting the customer's transaction.

Enhanced Column Linking

We have introduced enhanced linking for columns within the store list. Now, fields that report status with a configuration UI present the status as a hyperlink, directing you to a detailed configuration page in a new browser tab. This improvement aligns with the linking approach used in onboarding, ensuring a seamless navigation experience without hardcoded URLs.

Download Store List as CSV

You now have the ability to download the store list directly as a CSV file. This feature ensures you can easily access and manipulate the data using spreadsheet tools. By clicking the download button available in the store list view, the data is exported, preserving all current details and configurations, allowing for offline access or detailed analysis.

Catering Functionality Update

The latest update introduces the option to use the 'isCatering' flag when processing orders, allowing it to act as a critical field in the rules engine for catering-specific transactions. This flag, intended for orders passing from the Ordering System (OO) to the (PXS), signals if an order is marked as catering.

Saved Views in the New Merchant Store List

The Saved Views feature gives you the ability to save specific configurations of columns, as well as sort and filter settings, for later use. By naming and storing these views, you can easily retrieve and reuse them without needing to reconfigure your setup each time.

Mobile Combos Screen Improvement in OXB Orchid

A user interface update has been implemented for the OXB Orchid experience when selecting combo items on mobile devices, including both webview and native browser views. Previously, after completing an item selection within a combo on mobile, the screen did not automatically scroll back to the top for the next selection, leading to potential confusion about what action to take next. With this update, when each item within the combo is completed, the screen will now automatically scroll to the top, ensuring clarity and continuity in building your combo meal on mobile.

Enhanced Pizza Picker UI for Option Levels

The pizza picker now includes a new Lite Option choice for sauces, cheeses, and toppings. This addition enhances the customization experience by offering you lighter variants in the ingredient selection, allowing for more personalized pizza creations directly within the application's interface. The updated UI presents these options clearly for easy selection.

Left Navigation Restaurant List

The left navigation now includes a list for quickly selecting different restaurant locations, providing a more intuitive placement than its previous position in the top navigation under "viewing store." This addition facilitates easier access directly from the side panel, retaining the functionality in both positions for seamless transition.

Customize Visibility of Order Button in OXB

You can now customize the visibility of the 'Add to Cart' button in the Order Experience Builder (OXB) interface. This feature responds to requests from multiple clients, who needed the option to remove this button. The update addresses previous limitations where alternatives using CSS caused inconsistent appearances across menu items. Simply access the OXB settings to adjust the button's visibility according to your preferences, ensuring a consistent and tailored user experience.

Call Center Only Entities

With call center only entities, you can now designate specific categories, items, option groups, and options to appear exclusively for call center operators placing orders. This feature is designed to streamline the ordering process by ensuring that these entities are visible only in the Order Experience Backend (OXB) interface used by your call center team.

Square POS - Stock Syncing with Disabled Inventory Tracking

You can now synchronize item stock across your systems without enabling Item Inventory Tracking in Square POS. This adjustment means that marking items as out-of-stock (OOS) can now utilize the toggle feature even when detailed inventory tracking per item is turned off. By enabling this functionality, merchants are no longer required to activate full inventory tracking and manage stock levels for every item in order to utilize OOS indications.

Enhanced Consistency in Daily Sales Stats Email

The Daily Sales Stats email now mirrors the reporting detail richness of the Weekly Sales Stats email. This update includes additional fields and data points, ensuring you receive consistent and comprehensive sales information daily. This enhancement caters specifically to operators who prefer email updates over Excel documents, promoting ease of use without accessing spreadsheets. The updated Daily Sales Stats email incorporates elements that were previously exclusive to the Weekly version, making your daily reporting seamlessly informative.

Embedded OXB - Checkout Experience Enhancements

Improved the checkout experience for users of embedded OXB with a focus on simplifying the Apple Pay functionality. Now, once you complete the Apple payment sheet, the order is automatically submitted without requiring additional steps, addressing previous feedback about the process being difficult and frustrating. This adjustment streamlines the Apple Pay checkout, ensuring a smoother and more intuitive user experience.

Order Restaurants by Nearest Location

The location list in the branded and NextGen app has been updated to provide users with an intuitive sorting feature for identifying restaurants swiftly. When accessing the location list, you are now presented with three options: your closest location if location services are enabled, your favorite location if any are saved, or, if neither applies, all available locations sorted alphabetically. Previously, with embedded OXB, locations displayed in a random order, leading to user frustration. With this update, locations are arranged from nearest to farthest to enhance your experience, resolving the issue experienced by Opa! guests.

Category-Wide Option Group Support

You can now manage category-wide option groups with improved flexibility in setting availability and pricing. Additionally, this update allows changes in default selections for each item within the option groups, giving you greater control over customization settings.

Group Ordering: Host Re-Entry Issue Resolved

The issue preventing hosts from re-entering group orders using their email or previous links has been addressed. Now, if you start a guest order and exit the window, you can successfully rejoin the group order by reusing the email address or links initially provided. This ensures continuity and convenience in managing group orders without needing to initiate a new process each time.

Order Quote Management

This feature enables you to save a catering order as a quote, now termed as an "Order Quote," which can be downloaded and shared as a PDF with clients. You'll have the option to name your quotes, and they will appear in the Orders List under a new status: "Quoted." You can finalize the quote by entering payment information, delete quotes as necessary, and only sales personnel with permissions will have access to view these quotes. A handy "Click to Pay" link at the bottom of the quote redirects authorized users to complete the payment process seamlessly.

Aloha Order Channel Customization for Different Order Types

The Aloha BSL integration now offers enhanced flexibility by allowing you to configure different order channels for different order types. Previously, all orders defaulted to the “WEB” channel, but now you can assign unique order channels for various third-party providers like DoorDash and UberEats. This feature enables the adjustment of surcharges specific to each provider by mapping orders to channels such as “Walk-In” for DoorDash or “Curbside” for UberEats. Customize these settings to reflect your business needs and ensure accurate tracking and handling of orders through distinct channels within Aloha.

Sidebar Bag Opening on Submit Page

Clicking the [edit] button on the submit page now opens the sidebar bag on mobile.

Optimized Discount Processing in Storepoint

Discounts in Storepoint now correctly handle combined item and store-level rewards.

Order Capacity Handling Update

Order slots at full capacity now display an error at checkout instead of removal from the menu.

Google Pay Button Display Adjustment for iOS NextGen

The Google Pay button now hides automatically on iOS NextGen to enhance user experience.

Restore [Leave Feedback] Button

The [Leave Feedback] button reappears on details pages for enhanced user interaction.

Card Type Configuration

A missing cards array now returns appropriate error when unsupported card types are entered.

Disabled Rewards Visual Indication

Disabled rewards now display with a distinct color change, indicating their inactive status.

Disabling Tax Changes in Menu Sync Editor

You can no longer change taxes in the editor to prevent submitting unsupported no_taxes[] orders.

Improved Delivery Failure Logging

Delivery failure logs now only occur if no delivery options succeed by the function's end.

Daylight Savings Time Adjustment in PX OO

PX OO now automatically updates opening hours to accommodate Daylight Savings Time changes.

Skip the Dishes Hours Update

A client’s Skip the Dishes hours were temporarily set to 00:00-00:59 due to a system error possibly linked with daylight savings, impacting menu availability site-wide from March 9th to March 10th.

Resolution of Modifier Pricing Discrepancies

Free modifiers in DoorDash orders now display correctly in POS systems without triggering balance issues.

Toast Fields Discontinued Impact

Due to discontinuation, the takeoutTimeBeforeClose and deliveryTimeBeforeClose fields now return zero.

Loyalty Rewards Redemption Despite Toggle Off

We've identified an inconsistency where guests can redeem rewards even when 'Loyalty' is turned off for a restaurant.