Release Notes: June 27

Loyalty

SMS-based Enrollment Verification

You can now choose to enable SMS verification for guest registration on your website and NextGen app. When turned on, guests will confirm their phone number using a one-time code sent via text, helping reduce fraudulent sign-ups. This feature is optional and can be configured through your CSM or support. You must have SMS set up with Paytronix to utilize this feature.

Loyalty

AI Assistant Error

An issue has been resolved that prevented users from accessing the Paytronix AI Assistant. Previously users would be presented with an error message that said the AI assistant was “unavailable”. Now users will have access to the assistant upon logging in.

Square Refund Points Adjustment

A recent fix ensures that when you refund a Square transaction, the correct number of loyalty points is deducted. Previously, points removed during a refund transaction included both the subtotal and tax, leading to a deduction greater than the points originally earned. Now, the points removed equal the points earned, calculated only from the subtotal. 

Alternative Identifier for Altria P+ Integration

This update introduces the ability for merchants to use an alternative identifier when interfacing with Altria P+. Previously, the card number was the sole identifier used in transactions. Now, merchants can configure their preferred identifier type—either card number or the new alternative identifiers—on a per merchant basis.

Bankable Points Program Support in Check Service

Integration with Bankable Points programs has been enhanced within the check service. This update enables POS systems to display all rewards that guests can "purchase" using their point balance from the current catalog of eligible rewards under the Reward Yourself program.

Gift

Enhanced eGift Error Messages

Clearer error messages have been added to the eGift pages for clients setting up eGift programs. This update ensures you receive immediate, precise feedback when input validations fail. Enhanced error prompts now outline the affected field in red and display the specific error message directly below the input area, helping you quickly identify and correct issues in your entry. 

eGift Editing Capability

You can now edit active eGift programs using the eGift Self Service tool without needing to disable them first. This enhancement simplifies the eGift management process by allowing direct modification of active programs, eliminating the previous step of disabling them before editing.

Custom eGift Image Descriptions

With the latest update, a new field has been introduced allowing you to add personalized descriptions to eGift images. This enables more meaningful communication to those guests using screen readers.

Mobile

Reduced security prompt (NextGen)

To improve user experience, we’ve updated the embedded OXB flow to reduce how frequently guests encounter the Human verification prompt. This check will now appear only when necessary, minimizing disruptions while still protecting you against bot activity.

Dynamic Image Component Loading (NextGen)

The image component now loads dynamically based on your device's width. This update enhances user experience by ensuring that images are appropriately sized and rendered, providing an optimal viewing experience across all devices.

Olo Pay SDK Upgrade (Branded)

With this update, the Olo Pay SDK in the Branded app has upgraded to the latest major version. This allows the app to use Olo's latest payment features and functionalities.

WebView Enhancements (NextGen)

WebView rendering has been enhanced to ensure reliable anchor tag navigation within the app. Previously, opening a webpage with an anchor link could cause a brief glitch and fail to scroll to the intended section. This update resolves the issue, providing seamless and accurate navigation to the correct content on the page.

Correct Modifier Pricing in Mobile (NextGen)

Previous discrepancies in modifier pricing in the NextGen App have been resolved. This update ensures consistent and accurate pricing across all views including the initial menu and checkout pages.